We're working diligently to get your order on time. Due to current high demand and current global status, some shipments may be delayed.
Right now, we ship to the United States and 31 other countries. See the complete list of countries we ship to below.
| Shipping Method | Shipping Time | Costs |
| Express Shipping | 7 -14 Business Days | US$5.99 Free - orders over US$49.99 |
| Region | Country |
| North America | United States, Canada |
| Europe | United Kingdom, Spain, Romania, Norway, Italy, Israel, Germany, France, Ireland, Belgium, Netherlands, Luxembourg, Monaco, Poland, Czech Republic, Slovakia, Hungary, Austria, Switzerland, Liechtenstein, Iceland, Denmark, Finland, Sweden |
| Asia & Pacific | Singapore, New Zealand, Australia |
| South/Latin America |
Mexico |
| Africa |
South Africa |
How to track my order?
1) >Track My Order<
After the order is shipped, you will receive a confirmation email with tracking information. If you encounter any problems when tracking the package, please feel free to contact us at support@utoyup.com, and we will solve the problem as soon as possible.
2) You can check the order status through our customer service email (support@utoyup.com)
For any questions related to your order, please contact us at support@utoyup.com, and we will work with the mail courier to further investigate the status of your order.
How do i cancel an order?
You have 24 hours to request a cancellation after placing the order.
Our warehouse team works on orders the moment they get in. After this 24 hour window the order can not be intercepted anymore.
In order to cancel/change your order reach out to: support@utoyup.com and our team will assist you as soon as possible.
Notes:
6) We ship to the United States and most of the world.*
*Please note, We are temporarily unable to transport the following countries(Updated from time to time, the data may be inaccurate, if it can be purchased, it proves that it can be delivered):
East Timor, China, Macao, Central African Republic, Ukraine, Uzbekistan, Uganda, Uruguay, Chad, Yemen, Belize, Russia, Gambia, Guinea, Guinea-Bissau, Congo (Brazzaville), Libya, Liberia, Ghana, Gabon, North Macedonia, South Georgia and South Sandwich Islands, South Sudan, Botswana, Rwanda, India, Indonesia, Ecuador, Syria, Taiwan, Kyrgyzstan, Djibouti, Colombia, Cameroon, Saint Lucia, Saint Kitts And Nevis, Sao Tome and Principe, Saint Barthelemy, Saint Vincent and the Grenadines, Saint Pierre and Miquelon, Saint Helena, Guyana, Tanzania, Egypt, Ethiopia, Senegal, Serbia , Sierra Leone, Seychelles, Togo, Dominica, Dominican Republic, Aland Islands, Angola, Anguilla, Antigua and Barbuda, Nicaragua, Nigeria, Niger, Palestinian Territory, Bahamas, Pakistan, Papua New Guinea , Paraguay, Panama, Bahrain, Brazil, Burkina Faso, Burundi, Buewe, Cook Islands, Curacao, Cayman Islands, Tokelau, Moldova, Morocco, Fiji, Swaziland, Slovakia, Slovenia, Svalbard and Jan Mayen, Sri Lanka, Chile, North Korea, Guernsey, Grenada, Mauritania, Mauritius, Tonga, Saudi Arabia, French Southern Territory, French Saint Martin, Faroe Islands, Bosnia and Herzegovina, Zee West Island, Zimbabwe, Honduras, Turks and Caicos Islands, Trinidad and Tobago, Bolivia, Nauru, Guadeloupe, Wallis and Futuna, Belarus, Bermuda, Pitcairn Islands , Falkland Islands, Kuwait, Côte d’Ivoire, Cocos (Keeling) Islands, Kosovo, Peru, Tunisia, Somalia, Jordan, Namibia, Niue, United States Minor Outlying Islands, Laos, Kenya, Sudan, British Indian Ocean Territory, British Virgin Islands, Netherlands Caribbean, Netherlands Saint Martin, Netherlands Antilles, Mozambique, Lesotho, El Salvador, Samoa, Western Sahara, Benin, Zambia, Equatorial Guinea, Heard Island and McDonald Islands, Afghanistan, Algeria, Argentina, Aruba, Maldives, Isle of Man, Malawi, Mayotte, Madagascar, Mali, Montenegro.
Please also note that it may take up to 48 hours for your tracking link to update. If you did not receive a shipping confirmation or you have any questions about your order, send us an email at support@utoyup.com.